Shipping policy

Shipping is free for all US orders. We normally prepare orders within 1–3 business days; holidays and seasonal demand may extend this period. Delivery usually takes another 7–15 business days after dispatch. Estimates can change because of carrier, weather or customs delays.

Tracking is emailed after dispatch and may take 2–5 business days to update. Items may travel separately at no additional charge. Check your address before ordering and contact us promptly about corrections; dispatched parcels cannot be redirected.

If a parcel remains undelivered after 30 business days from dispatch, contact us for investigation and a replacement or refund. Report transit damage within 7 days of receipt with photos of the item and packaging.

Support: LaflameBradt7807@hotmail.com. Our target response time is 24–48 hours.